Frequently asked questions
If you don’t find your answer here, reach us at [email protected] or call +1 (415) 680-1842.
How do I choose between wall and ceiling tracks?
Start with the room type you handle most. Our beginner wall course builds foundational prep and rolling. Ceiling mastery is best after you are comfortable with cut-ins and coverage math.
What tools will I need to follow along?
A quality roller frame, 3/8" to 1/2" nap covers, a 2" angled brush, painter’s tape, a sanding pole, patch compound, and a safe ladder. Spray courses list HVLP or airless options and tips.
Are the courses suitable for complete beginners?
Yes. We designed beginner modules with short segments, pauses for practice, and printable checklists so you always know what to do next.
Do I get a certificate?
Many intermediate and advanced tracks include a completion certificate from Audilance Atelier. Check the catalog card for the certificate badge.
How long do I have access?
You receive ongoing access for at least 24 months from purchase. We do not use false countdowns or urgency. Study at your pace.
Can I get a refund?
Yes. If you complete the first two lessons and feel the fit is wrong, contact us within 14 days. We will review your case and often provide a full refund.
Do you cover eco-friendly paints?
Our Eco track addresses low-VOC paints, ventilation practices, and disposal methods that protect indoor air and families.
Where can I see pricing and bundles?
Open the catalog to compare single courses and bundles. You can also save favorites to Fallows and return later.
Are on-site workshops available?
Yes, select courses are offered on-site for small teams. See “Commercial” in the catalog and contact us to coordinate dates and space needs.